Integreon is actively seeking experienced paralegals to join our immigration services team, which operates in a fast‐paced environment.

Location : 12331-B Riata Trace Parkway, Suite 130, Austin, TX 7872

Job type : Onsite, 5 days, Monday to Friday

• • Engage with foreign national employees to deliver clear and timely updates on case statuses
  • and address general inquiries
  • Ensure compliance with Service Level Agreements by meeting assigned deadlines, providing
  • updates on case progress and status, and escalating issues when necessary
  • Analyze extensive data sets to create reports for clients and manager
  • Utilize US immigration concepts to provide accurate answers to inquiries
  • Actively contribute to both team and individual productivity goals
  • Show adaptability and a willingness to take proactive steps
  • Adhere to documented company standards and policies to mitigate risks and uphold
  • operational and client compliance
  • Possess excellent writing skills
  • Demonstrate exceptional customer service and communication skills
  • Quickly interpret information to determine and deliver the appropriate response
  • Maintain communication with relevant stakeholders involved in the immigration process
  • Ensure accurate updates in the Case Management System for all actions taken
  • Offer suggestions for process improvement and reduction of redundancies
  • Collaborate with offshore teams to coordinate tasks and responsibilities, fostering efficient

  teamwork

• Require individuals with exceptional attention to detail
• Candidates should demonstrate their ability to work efficiently in a fast-paced setting, meeting tight deadlines, and effectively managing workflow and fluctuations in workload
• Expertise in prioritization and workflow management is essential
• Strong analytical, writing, and oral communication skills
• Preference will be given to candidates with knowledge of U.S. Immigration processes
• Experience & Education:
• Possess strong knowledge of U.S. Immigration (Immigrant and Non-Immigrant Visas)

• 2-3+ years of experience in the relevant industry
• Experience of working in high volume U.S. immigration environment
• Bachelor’s degree from U.S.

Health, Vision, Dental, 401k, PTO and Tuition Discount

Integreon is a trusted, global provider of award‐winning legal and business solutions to leading law firms, corporations, and professional services firms. Our highly trained, experienced staff of over 3,000 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient. Integreon works with corporations and law firms who rely on our team’s experience and expertise in documents, administrative and business services. With delivery centres on three continents, Integreon offers multi‐lingual, around‐the‐clock support, as well as onshore, offshore, and onsite delivery of our award‐winning services.
If you are exceptional at what you do, we would love to put you to work in an exceptional company in an exceptional position.

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