This position is responsible for professional communication with customers, effective utilization of Integreon’s
Workflow management tools, establish project priority to meet deadlines, and will work with Integreon
Associates to appropriately assign projects to meet client needs. This position works up to 40 hours weekly on
a specific assigned shift. The employee is responsible for accurate and timely completion of the principal
responsibilities mentioned below.

• Working with Integreon Associates to assign project work as needed to meet client needs. • Answering customer phones and responding to customer e-mail with professional and concise communication regarding project status.
• Monitoring e-mail inboxes for incoming projects and setting up projects using a workflow management tool.
They may also assist in coordinating, prioritizing and monitoring incoming projects.
• Managing and prioritizing projects to meet deadlines.
• Working to support the Intake Administrative Specialists with other duties as assigned.
• Maintaining and supporting ISO standards through creation and updating of documentation and compliance
with all security standards.
• Responsible for maintaining and supporting ISO standards through creation and updating of documentation and
compliance with all security standards.

• Must be able to demonstrate expert skill in using Microsoft Office suite of product for word processing,
spreadsheet and database, as well as Adobe Acrobat.
• Must have previous experience with or ability to learn Oracle.
• Must be able to operate standard office equipment, such as telephones, personal computers, office machines
and adding machines.
• Must have ability to multi-task and oversee multiple projects at any given time, as well as perform accurately
under time pressure and constraints.
• Ability to maintain confidential information and work in a fast paced, dynamic and creative organization.
• Must possess the ability to communicate effectively with employees and customers in a friendly, pleasant
manner.
• Must possess skills of detailed oriented, well-organized, self-motivated, problem solver who can work
independently.
• Must be able to operate with confidential information.
• Must be an excellent record keeper and process the position requirements with little direction.
• Must be able to follow processes and instructions as outlined by client

• 2-year degree or 4 to 5 years of office related work experience
• 1 or 2 years of computer related experience

Health, vision, dental, 401k, PTO and tuition discount

Integreon is a trusted, global provider of award-winning legal and business solutions to leading law firms,
corporations and professional services firms. Our highly trained, experienced staff of over 3,000 employees
globally service a comprehensive range of client needs that require scale and expertise, enabling clients to
become more operationally efficient. Integreon works with corporations and law firms who rely on our team’s
experience and expertise in documents, administrative and business services. With delivery centres on three
continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore and onsite
delivery of our award-winning services.
If you are exceptional at what you do, we would love to put you to work in an exceptional company in an
exceptional position.
We are One. We are On.
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Visit us at www.integreon.com